If there is an emergency for your pet:
First your pet sitter will assess the situation and provide care to ensure that your pet is taken to your vet. Should your vet be closed, they will be taken to the Animal Emergency Clinic on Statesville Road.

Then, your pet sitter will attempt to contact you at the numbers provided for decisions to be made. If you are unable to be reached, the pet sitter will use his or her best judgment to ensure that your pet is cared for appropriately until you can be contacted. Should you have left specific instructions before you left those will be followed.


If there is an emergency for your home:

First, your pet sitter will notify the police, fire, or other emergency agency or service.

Then, your pet sitter will attempt to contact you at the numbers provided for decisions to be made. If you are unable to be reached, the pet sitter will use his or her best judgment to ensure that your home is cared for appropriately until you can be contacted.